Pokemon Go does not work on my Ellipsis 8. Any ideas?

[RBC27]

I can get all the way to the "loading" screen, then it just quits and I am back out to my tablet desktop main screen.

Any ideas why it won't work?

[TheRandey]

Same issue here.

[agentorange313]

I have the same problem. Send a message back to the home screen before it fully loads

[vzw_customer_support]

RBC27, we know how important it is to be able to play the latest apps on your tablet. Have you tried re-installing that app? Is your tablet up to date with the latest software? http://vz.to/2a7DUcX

If that app still does not fully load or work as intended, then the best coarse of action would be to contact the app developer directly for assistance with their product http://bit.ly/2aEVDZJ

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support · Accepted solution]

The Randey, we know it's important to hunt Pokemon. Here's a list of supported devices/software that work with the application. http://bit.ly/2anLXAF

Agentorange313, getting your Pokemon mod's is important. What type of error message do you receive?

KatrinaN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[agentorange313]

My tablet is update to with Android 5.1

There is not error message, the app is simply loading and mid load it

returns to the home screen.

-Lawrence

On Sun, Jul 31, 2016 at 1:41 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

My family and I love catching Pokemon as well, agentorange313. Are you able to download other applications? Are you able to use the internet? If so, we encourage you to contact the app developers as they will be able to provide further insight.

RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!