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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
SD Card

I had my game apps loaded onto my sd card. All of a sudden they all disappeared. My games were still on my Elipsis 7 and I was able to play them. I bought a new SD card so I could put them on that one. I did not have the option to move my games to the new sd card. What has happened?

Re: SD Card
Verizon Employee

Hi tearinterri,

This would bother me too if my device was not able to move things over to my SD card. Let me see what’s going on and get it fixed. Was you SD card firmly seated in the device? Did you format the SD memory card prior to use? Here’s a link to help with those steps  Also, here’s a workaround available. To manage games, connect this device to a computer directly to access the files by using the file manager.

Thank you,

Ed W

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