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Won't interface with Android File Transfer
anastasi
Enthusiast

I'm trying to load some data onto my tablet, but Android File Transfer doesn't recognize it...  What am I missing?

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1 Solution

Correct Answers
Re: Won't interface with Android File Transfer
anastasi
Enthusiast

Tech support called Apple and was told this model is not supported by

Android File Transfer. I'm stuck with a lemon. I can only use a MicroSD

card adapter and put files on the tablet that way, or upload files to the

cloud and then download to the tablet. A little disclaimer when I bought

the thing would have been nice; I would have saved up for a model that

works...

On Wed, Feb 3, 2016 at 12:52 PM, Verizon Wireless Customer Support <

View solution in original post

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Re: Won't interface with Android File Transfer
vzw_customer_support
Customer Support

Making sure all of your content is updated on your device is important, anastasi. We can definitely assist with making sure your content is transferred. What type of data are you trying to transfer? Are you getting any error messages? Have you ever been able to transfer data?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Won't interface with Android File Transfer
anastasi
Enthusiast

I'm trying to download some crosswords from my hard drive to the tablet via

USB.

On Wed, Jan 27, 2016 at 1:20 PM, Verizon Wireless Customer Support <

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Re: Won't interface with Android File Transfer
anastasi
Enthusiast

Still no answers?

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Re: Won't interface with Android File Transfer
steve101
Contributor

by hard drive do you mean external hard drive? or are you plugging your tablet into a computer first?

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Re: Won't interface with Android File Transfer
anastasi
Enthusiast

I'm plugging into my computer...

On Fri, Jan 29, 2016 at 9:52 PM, steve101 <forums@verizonwireless.com>

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Re: Won't interface with Android File Transfer
steve101
Contributor

Does the drivers for your phone come up and are you able to access it from my computer. Windows 8-10 it's known as this pc.

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Re: Won't interface with Android File Transfer
Ann154
Super User
Super User

Android File Transfer is for Mac computers more than Windows machines.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Won't interface with Android File Transfer
steve101
Contributor

You should still be able to plug it in and see it like a flash drive.

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Re: Won't interface with Android File Transfer
Ann154
Super User
Super User

Yes for Windows machines it is plug and play. On Mac computers you need an additional program like the Android File Transfer to communicate between the two devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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