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Correct Answer!
Ellipsis 8 Showing Battery with a Question Mark Symbol
carol_vzw
Verizon Employee
‎05-05-2016 07:22 AM

If your Ellipsis 8 does not appear to be charging and it shows a battery symbol with a question mark, the following steps can be used to charge your device.

 

  1. Using the charger cable, plug the device into a computer USB slot (Notebook computers will need to be plugged in).

  2. Wait 45 minutes.

  3. Then plug in your Ellipsis 8 using the wall charger, within 2 hours the device should be charged to around 50% and should function normally after that.

  

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Correct Answer!
Re: Ellipsis 8 Showing Battery with a Question Mark Symbol
bd94s10
Sr. Member
‎05-05-2016 11:37 AM

Thank you for posting this. I have found this to work and it has helped others in the forums. Great post!

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