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Messenger+ display bar
CARRIEJBOYCE
Member

My messenger+ app used to show the shared media bar under the "conversations" header in the main screen and under the conact name in each conversation. that option has now gone away, how do I bring it back?

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Re: Messenger+ display bar
jav6
Leader

On my Droid Turbo 2, the three dots, upper right, has a 'Hide Nav Bar' which hides that options bar.  When hidden, there is a 'Show Nav Bar' option under the three dots which shows it again.

...Just another VZW customer...trying to offer some assistance...
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Re: Messenger+ display bar
CARRIEJBOYCE
Member

Thanks! I don't have a "nav bar" option... guess that went away with my latest update. I now have a shared media link.... that stinks, it was much faster the other way.

Re: Messenger+ display bar
jav6
Leader

What make/model phone do you have?

...Just another VZW customer...trying to offer some assistance...
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Re: Messenger+ display bar
CARRIEJBOYCE
Member

Galaxy S7

Re: Messenger+  display bar
JAYART79
Member

Seconded, same device.

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Re: Messenger+ display bar
vzw_customer_support
Customer Support

jav6, we always want to ensure that your applications are working correctly. Once you decide to hide the navigation bar, there is not current an option to have the navigation bar reappear. We're happy to lift this feedback up to our Verizon Messages team. You're also welcome to submit feedback within the application itself (Settings > Send Feedback) any time that you see fit. Besides the navigation bar, were you experiencing any other issues with Verizon Messages at this time?

 

SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Messenger+ display bar
jav6
Leader

samanthat_vzw​, It wasn't me that was having a problem. My Droid Turbo 2 hides/shows the nav bar just fine.  It was CARRIEJBOYCE​ and JAYART79​ and their Galaxy S7's.

...Just another VZW customer...trying to offer some assistance...
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Re: Messenger+ display bar
Chechica2005
Member

Having the same problem. Not happy about this update at all! I am on a LG G5. I never changed a setting.. The nav bar just went away after the app updated.

Re: Messenger+ display bar
JAYART79
Member

The nav bar was never hidden by the user; the update forced it off the app entirely. Not liking this update at all. ;(