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Verizon Messages Tones selection missing in 6.5.0
EDWHOU35
Member

I have a PIXEL XL 2 running Android 8.1.0 with Verizon Messages 6.5.0

My wife has a Galaxy S7 Edge running Android 7.0 with Verizon Messages 6.4.2

Both phones show as "up to date" for the operating system and in the Play Store (for the Verizon Messages app)

HOWEVER:

My wife's phone shows options to change the notification tones under the "Customize" menus  but my phone no longer shows those options.  They are just missing completely.  They were there when I first received the PIXEL 2 XL on Nov 1st. and I did set some customized notification tones.

To summarize:

I don't know if the recent update to from Android 8.0 to 8.1 is the root cause of the problem or the difference in the Verizon Messages version is to blame.

BUT

I cannot set or change any notification tones from within the Verizon Messages App at this time.

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Correct Answers
Re: Verizon Messages Tones selection missing in 6.5.0
EDWHOU35
Member

Update: Problem fixed with update to Verizon Messages 6.5.1 today.

View solution in original post

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Re: Verizon Messages Tones selection missing in 6.5.0
EDWHOU35
Member

Update: Problem fixed with update to Verizon Messages 6.5.1 today.

0 Likes