why do texts take a very looooong time to send overnight?

[cldson]

after about 1 AM verizon takes 10+ minutes to send  text messages. later in the AM (~6) it gets better. this is repeatable. i am using my wifi and a motorola  5Gsplus with the native messaging app? is there anything i can do to speed up the texts being sent. all other functions seem to be at normal.

[vzw_customer_support]

cldson, we want to ensure your messages send immediately. Standard texts do send over the cellular network and not Wi-Fi. Can you advise if you're receiving good LTE (4G) signal after 1am? Just to clarify, are you using the Motorola G5s Plus? If so, when did this sending issue start?

[cldson]

yes on moto model.

phone says -122dbm 18 asu

this started at least a month ago

what is a non-standard text? do texts never use wifi?

thank you.

[cldson]

as an example of the continuing problem, i tried to send an mms text at 11:20 pm edt tonight and it still wasn't sent at at 12:15. i restarted the phone and i t was sent sent after 2 minutes.

[vzw_customer_support]

We would be happy to take a look, is the device completely up to date with the latest software? 

[cldson]

yes it is as up to date as it can be. 8.1.0 android. the security patch is from 8-1-2019.. it says there are no other updates available.

[vzw_customer_support]

Hello, cldson. Making sure your MMS messages send as quickly as you get them out is vital, and we are here to help. To clarify, are you still having this issue? CourtneyM_VZW

[vzw_customer_support]

cldson, I rely on text heavily, so I know how important it is for that service to work. Which messaging app do you use? Have you noticed a difference if you use another messaging app? 

DavidC_VZW

[cldson]

google messages.

[vzw_customer_support]

We appreciate that clarification, Cldson. You mentioned this happens over Wi-Fi, does it happen over the cellular network as well?

MelissaP_VZW