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Does Verizon Wireless return the original phone or sends a new phone when a warranty is used on a phone?
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When you use warranty or insurance service with Verizon, you will get a refurbished used phone and you send in your original phone. You would only be able to get a new phone if you are returning in the first 14 days. After that, you will get a refurbished used phone.
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When you use warranty or insurance service with Verizon, you will get a refurbished used phone and you send in your original phone. You would only be able to get a new phone if you are returning in the first 14 days. After that, you will get a refurbished used phone.