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Originating caller ID on a forwarded call
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‎06-23-2016 08:09 AM

I have a client with a Mitel MCD with UC mobile. How it works is when a call is presented to an extension and that extension has UC mobile enabled the PBX rings the desk phone and calls the cell phone. The issue is when the user receives the call it is showing the BTN of the Corporate office(area code 205) instead of the originating caller ID. What we have discovered is if the cell phone is a 205-xxx-xxxx the feature works as planned. If the cell phone is any other area code it does not. Any suggestions? I assume since lata's are being crossed the originating caller ID is being suppressed for billing consistency

Thanks in advance.

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