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Why do I keep getting phone calls from Verizon numbers?
_My_Self
Member

I keep getting phone calls, from numbers in the Verizon pool, that are from a telemarketing company for credit reduction.  Verizon Customer service said that was nothing to be done about it.

Why can't Verizon police their subscribers?

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Re: I keep getting phone calls, from numbers in the Verizon pool
vzw_customer_support
Customer Support

We appreciate you taking the time to contact us regarding unsolicited calls.


Spam Control blocking features such as Call & Message Blocking and Internet Spam Blocking are designed to prevent annoying inbound calls and email message spam. Our customers can block unwanted nuisance calls, messages, solicitations, and Internet spammers from reaching their phone.

We recommend visiting https://www.donotcall.gov/ to help with the telemarketing calls.


https://wbillpay.verizonwireless.com/vzw/nos/uc/uc_spam_control.jsp



TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I keep getting phone calls, from numbers in the Verizon pool
vzw_customer_support
Customer Support

We appreciate you taking the time to contact us regarding unsolicited calls.


Spam Control blocking features such as Call & Message Blocking and Internet Spam Blocking are designed to prevent annoying inbound calls and email message spam. Our customers can block unwanted nuisance calls, messages, solicitations, and Internet spammers from reaching their phone.

We recommend visiting https://www.donotcall.gov/ to help with the telemarketing calls.


https://wbillpay.verizonwireless.com/vzw/nos/uc/uc_spam_control.jsp



TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: I keep getting phone calls, from numbers in the Verizon pool
SuzyQ
Sr. Leader
Sr. Leader

The past couple of weeks I've been getting spam calls on my cell phone from the same area code and prefix as my phone number, so they appear to be another Verizon cell phone number...I think they are being spoofed to get me to answer, but the numbers are not in my contact list, and it seems funny that I would get several from the same prefix spread over a few days...the two times I did answer, it was a recording for a free trip or hotel stay or something....

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Re: I keep getting phone calls, from numbers in the Verizon pool
mtw1010
Member

Verizon chooses not to install simple software that would block calls that do not accurately reflect the legitimate caller ID of the real (or spoofed) numbers account owner.  Instead Verizon chooses to raise money by attempting to up-sell us to monthly call-filter services for $2.99/month.  If Verizon really wanted to help reduce these nuisance calls, they would not charge us, the victims, in order to create additonal revenue streams.