Account Locked Out

[Mark-McB]

Somehow, the cached password in my browser (which I use to check mail while at work) got cleared.  I didn't initially want to reset it since that would mean changing the stored password on all 3 other devices - and I thought I knew my password.  Apparently not.

Now I cannot log into my Verizon account.  I have gone through the Password Reset process, but it doesn't seem to recognize my zip code (which hasn't changed in 20 years).  

PLEASE HELP - This is incredibly aggravating!

[LawrenceC]

Hi Mark-McB,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[tns2]

You wouldn't happen to be in California, Florida, or Texas?