Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have cancelled my TV service and only kept the phone and internet service with Verizon since March 2013. I had returned the set top box, they have charged me 263 $ for that even after I returned back their equipment in a UPS box they had sent.
How can they not receive a TV box and remote in the UPS box they sent, with all addresses there to go to a Verizon offce and charging me. In fact, when contacting about the returned box, someone once confirmed that they received their equipment and will take care of the billing charges. Nothing seems happening after 2 months. When I again called today, the lady said they have never received the equipment and need tracking number...... it is so dissapointing to hear after 4th call in same matter.
is there any help how this VERIZON's bad treatment to customer can be addressed?
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
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