Looking to retain my email addresses and was directed by customer service to keepmyemail.com site. After multiple attemps I was given the "this account is not eligible" response. I spent over 3 hours with customer service without any answers or resolutions. I finally had a customer service rep contact a live person at the keep my email (Host Way) and was given the response, "We have had a website issue, try back tomorrow it should be repaired." Really!! Still unable to retain my addresses and it is impossible to speak with someone who can help. Has anyone actually had this isssue rectified? I see many complaints about this issue but very little resolution.
Have also recently tried to set up a ' Keep my email' account with same ' not eligible' response. Hope you receive a response with a solution that will help both of us.