Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu

Dear Billing Agent,

I've received the bil dated July 22,15  Account # {edited for privacy} .total amount is $18.32.

I do believe that some of services i did not sign up for posted on my billing are not correct.

Nonlisted Service :     4.25

Fios Inside Wire Maintenence :    $8.99

Activation fee:          $16.66

Surcharge :    $7.48

Total of these services :     $37.38

These services have been charged for three bills cycles :     $ 37.38 X 3 =  $112.14

Please, review my account and adjust this amount and credit back to my account.

PS:     When I  ordered on line.    i did not sign up these services and Activation nd Onstalation are free according to the agreement online they posted.

I hope to be your customer for ever if you calculate evrything correct not  like this situation

Thank you.

Please , resolve this problem and email me .

{edited for privacy}

Champion - Level 1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.