Blocked senders - Domain name filter - Suggested Enhancements
Bedfordite
Enthusiast - Level 2

I wonder if Verizon would consider 2 suggestions for improvements regarding their webmail interface. 

1.  Create the ability to block obnoxious senders with a one-stroke disposition selection button such as with SPAM or DELETE, and:

2.  Create the ability for blocked senders domain lists to be scanned and selected for rejection those strings to the right of the "@" symbol and before the authorized domain name.  If an unauthorized prefix has been placed after the @ symbol an before the acceptable domain name, the message should be rejected as a blocked sender task. 

Communicators have been able to generate their own unique domain names by adding unintelligible prefixes to ligimate domain names.  Therefore, the end user must manually filter each undesirable message.  The next day, a message that should have been blocked appears to the user anyway.  For example:  "@domain.com" is unethically modified to be  "@1z8x6ly.domain.com".   Spam is mailed out containing the adulterated domain name. 

Verizon webmail will only block messages that contain the complete domain string within the blocked senders list.  The system will not block everything from ".domain.com"  (which is the desired result). 

The result is that each message must be manually examined by the user and that includes the entire "Sent By" string and oftenly multiple "Reply-To" strings. 

Implementing a fix for each of these 2 problems will make many people happy.

Thank you for your consideration, Verizon.

-{edited for privacy}

Bedford, Virginia

Re: Blocked senders - Domain name filter - Suggested Enhancements
tns2
Community Leader
Community Leader

They are switching to using AOL for email  Verizon recently bought them.  AOL has a different SPAM filter and webmail interface.

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Re: Blocked senders - Domain name filter - Suggested Enhancements
Surfishingman
Enthusiast - Level 2

@Bedfordite wrote:

1.  Create the ability to block obnoxious senders with a one-stroke disposition selection button such as with SPAM or DELETE, and:

@2.  Create the ability for blocked senders domain lists to be scanned and selected for rejection those strings to the right of the "@" symbol and before the authorized domain name.  If an unauthorized prefix has been placed after the @ symbol an before the acceptable domain name, the message should be rejected as a blocked sender task. 

Communicators have been able to generate their own unique domain names by adding unintelligible prefixes to ligimate domain names.  Therefore, the end user must manually filter each undesirable message.  The next day, a message that should have been blocked appears to the user anyway.  For example:  "@domain.com" is unethically modified to be  "@1z8x6ly.domain.com".   Spam is mailed out containing the adulterated domain name. 

Verizon webmail will only block messages that contain the complete domain string within the blocked senders list.  The system will not block everything from ".domain.com"  (which is the desired result). 

The result is that each message must be manually examined by the user and that includes the entire "Sent By" string and oftenly multiple "Reply-To" strings.

_________________________________________________________________________________________

Bedfordite,
This is the most intelligent solution and describes the spam problem perfectly.


If only Verizon would read your suggestions and implement them.


We pay for this email service and shouldn't have to jump through hoops, wasting time cutting and pasting full headers for each individual spam email then having to separately forward each one to a "spam detector not caught" address which requires opening the spam to see the full header which sends a read reply to the sender verifying the address.


Since I have been doing what Verizon suggest to stop the barrage of spam, I have been barraged with more spam then ever before.


Spam filters don’t seem to work as Verizon sets limits and I can’t add any more.

EG., “G700” flashlight gets sent ever day despite filters set.


Spam detector does not detect any spam. Messages I mark as spam and put into the spam detector folder turn up the next day in the inbox sent with another unintelligible prefixes to the domain name.


Over 70 spam emails daily in inbox. Forwarding to Verizon does not stop spam.


Verizon has the technology to stop it.
The US post office says they are paid to deliver junk mail.
Is that why Verizon doesn’t stop spam?

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Re: Blocked senders - Domain name filter - Suggested Enhancements
tns2
Community Leader
Community Leader

Since they are swtching everyone to AOL they are not going to consider any changes to the current email. 

I am not familiar enough with the current AOL interface to say if it contains any of the suggestions made here.

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