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Blocking a sender in email

Why am I not able to block a sender?  Even though the email goes into my spam folder, I find it offensive and would like to block it.  I have not been happy with verizon email since day 1....and it has NOT gotten any better!

Re: Blocking a sender in email
Master - Level 2

In addition to the basic spam filter, you can block users.  You can choice where to send all blocked users (but not individual ones), including simply to delete blocked users emails.