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Can’t access Verizon/yahoo email
Walford1
Newbie
‎06-14-2018 09:37 AM

I recently tried to add my Verizon/yahoo email account through my iphone’s Mail app and it won’t recognize my password, then redirects me to Verizon to change it. After clicking forgot my password and changing it, my new password is again not recognized and it sends me back to Verizon to change it. After doing this several times, nothing changes and I’m just wasting a lot of time. Everything worked great up until the day I tried to get it on my phone.

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Re: Can’t access Verizon/yahoo email
Walford1
Newbie
‎06-14-2018 12:56 PM

Does anyone else have/had this problem and knows a solution to it. Thanks in advance.

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Re: Can’t access Verizon/yahoo email
LawrenceC
Community Manager
Community Manager
‎06-14-2018 11:27 PM

Hi Walford1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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