Can't print e-mail or enclosures
bejay53
Enthusiast - Level 3

I have been having  a problem trying to print an e-mail. I have an HP C4795 3-in-1. Neither wireless or cabled will work.

I can print a stand alone document (word or excel) just fine. I've reloaded the drivers and the network checks out fine. When I check the printer queue, there is nothing there. I have turned off both my anti-virus and firewall protection. Is this something that Verizon is preventing? 

Any suggestions would be helpful.

Re: Can't print e-mail or enclosures
Anthony_VZ
Master - Level 3

There is nothing Verizon is preventing that would cause this. Try accessing your email in a different browser to see if its some kind of corruption from your browser.

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