Can't receive/send emails on my phone
Ladyredbingo
Newbie

I woke up today to check emails and I'm getting a message to check connection and account information.

I have connection and my account information hasn't changed. What the freak?   I can't find any help or posts as to what is going on.

Can verizon please tell me what is going on.

I can't send and receive emails from my phone and this is a real pain

Again I HAVE connection and account information DIDN"T change.  Why can' t I receive/send from my phone?

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Re: Can't receive/send emails on my phone
LawrenceC
Moderator Emeritus

Hello Ladyredbingo,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.  If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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Re: Can't receive/send emails on my phone
tns2
Community Leader
Community Leader

Think storm of the Century.   Might be something down or overloaded at the moment.

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