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Cannot access my email
susaninva2
Enthusiast

I keep getting a message that "authentication failed" when I try to receive or send mail.  When I tried to login to my account through Verizon I am told that my password is not valid.  I only have email through Verizon and I have never changed my password.  Strangely, I have two subaccounts tied to my main account and they can send and receive just fine.  HELP!

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Re: Cannot access my email
MyView1
Newbie

Are you accessing via webmail or Outlook?

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