Cannot access webmail using Internet Explorer 11

[miked6991]

When I log in to webmail using IE 11,  after I type in my user id and password it appears it cannot complete the log in  proceess. The webmail page does not load yet it shows on the main page that I am signed in.

[doctorD2]

Dear miked6991,

One tactic that I use to resolve this issue is to set one of my home pages to https://mail.verizon.com/webmail/ . I utilize Microsoft Internet Explorer 11 also.  Just try this suggestion and see if it resolves your issue.

Sincerely,

doctorD 

[Telcoguru]

Have you tried using the compatibility view settings in Internet Explorer for that web page?

[miked6991]

Thank You. Contacted Tech support and will need to re-install IE 11.

[tns2]

Don't believe that.  Its very very unlikely to be true.

More likely

• something bad in cache (flush your cache)
• possible page that need to be run in compatibility mode
• pages blocked by pop up blocker or Virus/spam/internet protection.

[LawrenceC]

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