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Cannot access webmail using Internet Explorer 11
miked6991
Newbie

When I log in to webmail using IE 11,  after I type in my user id and password it appears it cannot complete the log in  proceess. The webmail page does not load yet it shows on the main page that I am signed in.

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Re: Cannot access webmail using Internet Explorer 11
doctorD2
Newbie

Dear miked6991,

One tactic that I use to resolve this issue is to set one of my home pages to https://mail.verizon.com/webmail/ . I utilize Microsoft Internet Explorer 11 also.  Just try this suggestion and see if it resolves your issue.

Sincerely,

doctorD  Smiley Happy

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Re: Cannot access webmail using Internet Explorer 11
Telcoguru
Master

Have you tried using the compatibility view settings in Internet Explorer for that web page?

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Re: Cannot access webmail using Internet Explorer 11
miked6991
Newbie

Thank You. Contacted Tech support and will need to re-install IE 11.

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Re: Cannot access webmail using Internet Explorer 11
tns2
Super User
Super User

Don't believe that.  Its very very unlikely to be true.

More likely

  • something bad in cache (flush your cache)
  • possible page that need to be run in compatibility mode
  • pages blocked by pop up blocker or Virus/spam/internet protection.
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Re: Cannot access webmail using Internet Explorer 11
LawrenceC
Community Manager
Community Manager

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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