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Cannot connect to Verizon email over Time Warner wifi
Fiskefreeman1
Newbie
‎11-23-2014 07:51 AM
I cannot connect my iPad or my Android phone over my Time Warner wi fi. Both work fine over Verizon wi fi, and my phone is fine over the NYC 4G network ((my iPad is wifi only). Can you help?
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Re: Cannot connect to Verizon email over Time Warner wifi
Verizon_Support
Customer Service Rep
‎11-24-2014 08:49 PM

I'm sorry but this board is actually for home services and we don't have access to wireless customers information.

Here is the direct link to Verizon Wireless' forums

https://community.verizonwireless.com/welcome/ 

~Jess

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Re: Cannot connect to Verizon email over Time Warner wifi
tns2
Super User
Super User
‎11-25-2014 05:11 AM

Make sure you are using the correct NEWER Verizon servers.  Are using port 465 for SMTP and port 995 for POP.  Are using SSL connection, and authentication with CLEAR password.  http://verizon.com/emailsettings

Its possible the problem is with Time Warner or that they need to request that they be whielisted http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp .  You can request that your home ISP be whitelisted  http://my.verizon.com/whitelist but your IP might change over time.

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