Cannot log into Yahoo/Verizon email

[BKCRAnderson]

I can no longer log into my Verizon email address. I cannot change the password and nothing has worked.

[LawrenceC]

Hi BKCRAnderson,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[BKCRAnderson]

I was on the phone with Verizon for quite awhile yesterday trying to resolve the issue I was having with accessing my email. After numerous attempts they suggested I contact Yahoo because the problem must be on their end. I finally found a link to contact Yahoo and they are looking into the problem and I wanted to share the link with you

https://io.help.yahoo.com/contact/index?page=home&locale=en_US

Hope this may help you.

[BarbaraM1]

This answer is only for Yahoo issues