Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Cannot send e-mails out.

 I am using Outlook 2013 for my e-mails. At present i cannot send emails out,nor can i reply to e-mails. My e-mails go to outbox at this time.. Can anyone assist in restoring my  emails to work with outlook. I cant seem to get my point across to aol and verizon says that i should contact aol. We are seniors and not at all tech savvy. Can anyone suggest a solution.

Re: Cannot send e-mails out.
Super User
Super User

Please try this below,my Outlook 2013 working OK I am receiving all my AOL VZ emails


Outlook 2013 Email Account Settings

Email: *********            Type: POP/SMTP (send from this acct by default)

Click Repair tab

Your Name

Email address

Password: The one your internet service provider has given you


Repair Acct:



Outlook is completing the setup of your acct.

                Establishing netwrk connections

                Searching for ****** settings

                Log on to server and send a test message

Your POP3 e-mail acct is successfully configured


Selected acct delivers new messages to the following location


            In data file C:\Users\***\Documents\Outlook Files\*****

If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.