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I was promised a credit of $31, but I didn't find it on my bill.  Where is my credit.  Also I received a code for a credit, {edited for privacy}, but I was never told how to use it to get a credit for an outage.  How do I get this credit?

Re: Dredit
Community Manager
Community Manager

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.