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EMAIL OPENING WRONG EMAIL
sidewinder9x
Newbie

Greetings:

This happens on my wife's computer; 

When she either reads or just deletes any email without reading, "the problem" causes the remaining emails to move up or down without changing their headers (tilte of e-mail) and when she attempts to read the next e-mail the headers will display incorrectly on the wrong email.  This causes desired e-mails to be deleted because they display the wrong header/title of a previous deleted e-mail.

She can exit out and log back in and it will sometimes fix the problem, but not always.

I have checked her e-mail settings and they are indentical to mine, (I do not have this problem with my e-mail).

We both use Windows 7 64 bit, Web browser Firefox.

A little assistance please..

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Re: EMAIL OPENING WRONG EMAIL
Anthony_VZ
Master - Level 3

Please see if the results are duplicated using Internet Explorer. The sites minimum system requirements is IE.

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