EMAIL issue: Cant download webmail to Outlook Express Again on a late Sunday night ET.

[gcville]

Not sure why this happens ,but it has happened more than once over the last 3 months.  it happened about 3 or 4 times actually.  It is still an open issue.  Also there was a network error on my Verizon wireless phone after that. The support person checked network and said it was okay and then said i need more space in Outlook Express.

Today, my phone email works, but i still cant get the webmail to download to my Outlook Express and all my Outlook Express inbox email is gone.  After the support chat person tried to help, i lose all of my Outlook Express inbox email..so he made it worse.  I want those messages back and i want this to work.  What causes this problem? and why cant it be corrected??? How do i find the ticket he opened? I want to update the ticket.  

[LawrenceC]

Hi gcville,

Sorry you are having difficulty with your email. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

[gcville]

They called my home phone, but I am working. I wish they would call my cell phone instead, but i guess that is the policy even if I okay it.

[gcville · Accepted solution]

I am done with Outlook Express. Now I am told it is corrupt. I lost all my inbox mail. I am going to use the Verizon webmail only. I dont think i use yahoo servers anymore btw. Just verizon..but I was using Outlook express and it was not downloading and it happened more and more lately. Tired of it so i am done with Outlook.