Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Email Sub-Account Opening Under Primary Email Account

Hi. I just created an email sub-account through Verizon. When I tried logging in, I received the "you have been migrated to AOL" message. I went to AOL and tried logging in. When I do, it either says "Username/Password" not valid or I get to log in but it opens our primary account. We have other sub-accounts created prior to the migration that work fine. Any suggestions on getting this email account to work? Thank you!

Re: Email Sub-Account Opening Under Primary Email Account
Super User
Super User

Hope this leads to your answers.

Let all of us know in detail what you find out.