Email access with Internet Explorer NOT working

[okie999]

I cannot get my email page to appear while using Internet Explorer!!!  This is a NEW issue.....been using IE with my account for years! 

Any other page within My Verizon work fine......but the email page will NOT display!!!  I get the top of the page and the verizon footer info.....but nothing else on the page.

Have Windows 7 on this laptop.......Once this stopped working (a week ago) I did upgrade IE to version 11 but there has been no change.

What gives?????

[walt178]

Try running IE in compatibility mode.

[okie999]

Not really.  It work sometimes.....other times NO.  

[JOSEm441]

Nornally Walt's suggestion does fix it. you could also try resetting IE 11  Control panel - internet options - Advanced - reset -

Then open IE11 and test

Or install a different browser like pale moon or the more well know FireFox (both are Mozilla based) http://www.mozilla.org/en-US/firefox/new/

[jfp54]

how do you do that

[Holly1]

Uncheck " Use Microsoft Compatibility Lists". This problem has already been solved, but people are not reading other messages about this. I'm using Windows 10 with IE 11 and had the same problem until I came across this solution. Another person with Windows 8 has used my solution and it worked for him too.

Holly

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.