Email access
Doctor81
Newbie
Cannot access emails. What are you doing to correct this problem?!!! (See other complaints/messages!)
0 Likes
Re: Email access
Holly1
Contributor - Level 3

If you are using IE 11 let me know as I just found a solution.

Holly

0 Likes
Re: Email access
ELGRECO
Enthusiast - Level 3

Yes, using IE 11 and is not working as of 09/09/2016. What is the solution please.

0 Likes
Re: Email access
Holly1
Contributor - Level 3

Go to Tools and click on Compatibility View Settings and uncheck Use Microsoft Compatibility Lists.

Holly

0 Likes
Re: Email access
ELGRECO
Enthusiast - Level 3

Dear Holly 1

Thank you very much for your prompt reply and suggestion. I sincerely appreciated it.

I did uncheck 'Use Microsoft Compatibility Lists' in IE11, however that not solved the problem. I can access the email with Firefox but  not with Internet Explorer 11. Any other suggestions?

0 Likes
Re: Email access
tns2
Community Leader
Community Leader

Also make sure you did not previously set Compatibility mode.  This was necessary at one time, but now causes problems.

0 Likes