Email account wont log in: One account stops working suddenly

[jarg]

My primary email account will not take my password on my Samsung Note 2 or Outlook on my desktop PC.

Noticed this morning when my Samsung note popped up a message telling me the password was wrong.

My sub accounts are fine and can get email.

I can log in to MyVERIZON.COM and being paranoid I went ahead and changed my password.

Still cannot login after password change, and whilst trying the verizon webmail page I noticed it doesnt even load.  Returns some SQL garbage and not an HTTP error code.

Possible reasons:

The 'broken' email account is the oldest (2009) so I am thinking that perhaps there was a server failure and the backup for that account is on a tape backup and just hasnt been restored yet. Thus the reason my newer sub accounts apear to function normally.

Have the port numbers changed again?

Here is what I curently use.

outgoing.verizon.net   |using  SMTP = 465

incoming.verizon.net  | using POP3= 995

Of course that wouldnt explain why one account stopped working suddenly.

[tns2]

Probably just need to wait awhile.  I just tried to get my mail via my pc, and the server is responding " Sending of password did not succeed. Mail server pop.verizon.net responded: Service Temporarily Unavailable".

[jarg]

Indeed, waiting will probably be the best solution; but why issues with just one account?

[Pippin4]

Having the exact same problem. Main account gets the error code

{"res":{},"error":{"code":"3002","msg":"3002"}}

but all my sub-accounts work fine.

So frustrating!

[FirstTimeCaller1]

Same problem, and this is my only Verizon email account. -- on my device I get a message refusing my credentials, and when trying to access the Verizon mail server on my Mac I get the same error message as Pippin:

 {"res":{},"error":{"code":"3002","msg":"3002"}}

 Verizon website not addressing this so far.

[indigoboo]

Same problem for me.  My sub email accounts are working fine, but my primary email account will not log in on my phone or on outlook.  When I tried the webmail account, it gave me a white screen with only the following error on it:

{"res":{},"error":{"code":"3002","msg":"3002"}}

[tb5663]

Receiving this message for web email;

{"res":{},"error":{"code":"3002","msg":"3002"}}

please fix. there is no on-line support for this message

[KramarK3]

Email is down. Can't login on my phone, through webmail, or POP account for at least 3-4 hours.

[tns2]

---

@tb5663 wrote:

Receiving this message for web email;

{"res":{},"error":{"code":"3002","msg":"3002"}}

please fix. there is no on-line support for this message

---

At least some of the Email  servers appear to really be down this morning.  Some have reported their primary accounts not working but sub accounts working.

But advise you post on a different thread as this one is old.

[paulbrna991]

{"res":{},"error":{"code":"3002","msg":"3002"}}

This is the result of attempting to check my verizon.net email.