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Email account wont log in: One account stops working suddenly
jarg
Enthusiast

My primary email account will not take my password on my Samsung Note 2 or Outlook on my desktop PC.

Noticed this morning when my Samsung note popped up a message telling me the password was wrong.

 

My sub accounts are fine and can get email.

 

I can log in to MyVERIZON.COM and being paranoid I went ahead and changed my password.

 

Still cannot login after password change, and whilst trying the verizon webmail page I noticed it doesnt even load.  Returns some SQL garbage and not an HTTP error code.

 

 

Possible reasons:

 

The 'broken' email account is the oldest (2009) so I am thinking that perhaps there was a server failure and the backup for that account is on a tape backup and just hasnt been restored yet. Thus the reason my newer sub accounts apear to function normally.

 

 

Have the port numbers changed again?

Here is what I curently use.

outgoing.verizon.net   |using  SMTP = 465

incoming.verizon.net  | using POP3= 995

 

Of course that wouldnt explain why one account stopped working suddenly.

Re: Email account wont log in: One account stops working suddenly
tns2
Super User
Super User

Probably just need to wait awhile.  I just tried to get my mail via my pc, and the server is responding " Sending of password did not succeed. Mail server pop.verizon.net responded: Service Temporarily Unavailable".

Re: Email account wont log in: One account stops working suddenly
jarg
Enthusiast

Indeed, waiting will probably be the best solution; but why issues with just one account?

0 Likes
Re: Email account wont log in: One account stops working suddenly
Pippin4
Newbie

Having the exact same problem. Main account gets the error code

{"res":{},"error":{"code":"3002","msg":"3002"}}

but all my sub-accounts work fine.

So frustrating!

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Re: Email account wont log in: One account stops working suddenly
FirstTimeCaller1

Same problem, and this is my only Verizon email account. -- on my device I get a message refusing my credentials, and when trying to access the Verizon mail server on my Mac I get the same error message as Pippin:

 {"res":{},"error":{"code":"3002","msg":"3002"}}

 

 Verizon website not addressing this so far.

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Re: Email account wont log in: One account stops working suddenly
indigoboo
Newbie

Same problem for me.  My sub email accounts are working fine, but my primary email account will not log in on my phone or on outlook.  When I tried the webmail account, it gave me a white screen with only the following error on it:

{"res":{},"error":{"code":"3002","msg":"3002"}}

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Re: Verizon email is down?
tb5663
Newbie

Receiving this message for web email;

{"res":{},"error":{"code":"3002","msg":"3002"}}

please fix. there is no on-line support for this message

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Re: Email account wont log in: One account stops working suddenly
KramarK3
Enthusiast

Email is down. Can't login on my phone, through webmail, or POP account for at least 3-4 hours.

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Re: Verizon email is down?
tns2
Super User
Super User

@tb5663 wrote:

Receiving this message for web email;

{"res":{},"error":{"code":"3002","msg":"3002"}}

please fix. there is no on-line support for this message



At least some of the Email  servers appear to really be down this morning.  Some have reported their primary accounts not working but sub accounts working.

But advise you post on a different thread as this one is old.

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{"res":{},"error":{"code":"3002","msg":"3002"}}
paulbrna991
Newbie

{"res":{},"error":{"code":"3002","msg":"3002"}}

This is the result of attempting to check my verizon.net email.

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