Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Email password issue - how long for change to be effective?
Enthusiast - Level 2

LifeLock detected my Verizon email password was compromised and was being sold online, so I changed my Verizon account password. I got a green on screen notice after I changed the password that my password was changed and that I would be notified. However, when I log out and log back on, my new password doesn't seem to be the one to use because the old one still is the one that works.

How long should it take for a new password to be effective?