Email space allocation

[Vince128]

I get this message: “Your Verizon email account is almost full. " and yet I have used only 7% of 2048 MB. Please explain.

[Verizon_Support]

Hi,

You email account seems fine.  Please clear out your cache and cookies from your browser, and test your email account again.

Thanks,

^DSD

[Vince128]

Thanks for your reply. I cleared everything out and no change in the messages.

I should have included this info: Because of multiple disrupting factors in last few weeks, I have over 3000 email messages in my box. Is this a factor? (Normally I have less than 100--and less that 1% of 2048 MB)

[Verizon_Support]

That definitely sounds like the culprit

If you have the option, can you clear out ones you may not need to keep and see if you keep getting the same message?

~Jess