Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Email sub accounts not working

I use Windows Live Mail and have for years.  My main account works, but my sub accounts stopped working.  I get a pop up for my password.  It doesn't work and keeps popping up until I cancel and then I get an error that the email can't send or receive because the wrong password was entered.  This is the same password I've always used in the past.

Re: Email sub accounts not working

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.