Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Emails not showing embedded photos
Enthusiast - Level 2

Noticed recently none of my incoming emails show photos that are embedded in the html email.  Even if I click on where an image is and do "show picture" it does nothing.  I did try opening some older emails and photos in those display fine.

Any ideas?

Re: Emails not showing embedded photos
Specialist - Level 2

Do you see anything in place of the photo such as a white box with an red  X in it? Also in webmail check settings- email settings- OPtions- Images in HTML ... (and be sure show all images or images only from contacts is checked)

Do you have the same issue if the photo is an attachment?

IF you use internet explorer- internet options - advanced - Multimedia - I have all checked on all except Show image download placeholders - and mine works fine.