Entourage and new Email requirements
Tesnobay
Newbie

I am very confused. The new email settings do not work on Microsoft Entourage. The help Centers are no help. I am also confused by the topic about emails going over to a message center.

Is VZ ignoring all these negative posts? Where can I get help for Entourage?

I will keep my setting the same untill I can get some help.

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Re: Entourage and new Email requirements
somegirl
Champion - Level 3

@Tesnobay wrote:

I am very confused. The new email settings do not work on Microsoft Entourage. The help Centers are no help. I am also confused by the topic about emails going over to a message center.

Is VZ ignoring all these negative posts? Where can I get help for Entourage?

I will keep my setting the same untill I can get some help.


Please clarify what you mean by "do not work on Microsoft Entourage" - Are you getting an error? Are you unable to find the settings to change?

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Re: Entourage and new Email requirements
Tesnobay
Newbie

I made the settings changed as descrobed and nothing happened with my email. Would not send, could not recieve.

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Re: Entourage and new Email requirements
somegirl
Champion - Level 3

@Tesnobay wrote:

I made the settings changed as descrobed and nothing happened with my email. Would not send, could not recieve.


What error(s) are you getting?

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Re: Entourage and new Email requirements
Tesnobay
Newbie

There were no error messages...nothing happened, it appeared that mail was being sent but it never completed the cycle. When I sent mail to the Verizon.net address from a yahoo address, it "sent" but was never received. It was not bounced back either.

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Re: Entourage and new Email requirements
kristin75
Newbie

Was this ever resolved?

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Re: Entourage and new Email requirements
gmstewart
Enthusiast - Level 3

Me too!

Using Eudora 2008 or even Mail2web, I can no

longer send or reply to email, only works by going

through Verizon’s email interface; is this a trick to

force users to only Verizon?

error msg:

“Error : Error in sending email An error was reported in response to a recipient address.

The SMTP server may refuse to handle mail for unknown recipients.

The following email could not be sent.”

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