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Error when ordering Verizon Domain Services to keep email address
jflogerzi
Newbie

I get the following message when trying to order the 19.95$ option to keep email adddress's for 1 year.

"User account is not eligible to complete order." I have read my account needs Broadband essitials but this makes no sense. Verizon Tech support is no help. I have talked so many different people with no luck. Please help.

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Re: Error when ordering Verizon Domain Services to keep email address
LawrenceC
Community Manager
Community Manager

Hi jflogerzi,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

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Re: Error when ordering Verizon Domain Services to keep email address
jflogerzi
Newbie

please have them contact me via email. I really need to get this solved. It has been going on 3 weeks without knowone at verzion even having a clue.

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