Eudora, new to FIOS - can't send email

[tanstaafl2011]

Hi,

I just had FIOS installed, and can get on the internet, and receive emails via Eudora 7.1.0.9, but cannot send emails. 

After doing some research, I made sure I was using outgoing.verizon.net as smtp server, checked "use submission port 587" and changed "secure sockets when sending" to "never".

The Eudora error message I get is:

"There has been an error transferring your mail.  I said:   MAIL FROM <my email address> and then the SMTP server (outgoing.verizon.net) said:  530.5.7.0 No AUTH command has been given."

I can send email through my previously used cable modem just fine.

Any suggestions?

[eljefe2]

I don't use Eudora so I can't be specifc, but with mail clients I do use (Windows Live Mail and Outlook) when using port 587 you need to check "Outgoing Mail Sever - My server requires authentication."  And then "Use same settings as my incoming mail server."

If there are similar settings in Eudora maybe that will give you a clue.

[tanstaafl2011]

Thanks Eljefe - but I don't think that is it. 

Eudora has "allow authentication" in a couple of places, both of which I have turned on.  But I don't see anything like "Use same settings as my incoming mail server" in any of the Eudora options.

[eljefe2]

Ok.  Hopefully someone who is using Eudora will come along with the solution.

Good luck.

[jumpin68ny]

Try using port 25 when connected on the Verizon Fios network.  Port 25 is blocked when accessing mail servers not on the VZ FIOS network.

Also, is there an option to enter a username and password for the outgoing mail server?

[Hubrisnxs]

make sure you are not using SSL for anything, and follow the instructions here.

Eudora 4.x +

1. Go to Tools > Personalities to open the personalities window.
2. Right-click on your personality and select Properties.
3. Under the SMTP server, select the option for Authentication allowed.

your settings in general are 

Mail server settings

• Incoming mail server (POP3😞 incoming.verizon.net
• Outgoing mail server (SMTP😞 outgoing.verizon.net
• Outgoing Server Port Number: 587 Why is this important?
• Your Verizon Online user name (without the @verizon.net)
• Your Verizon Online password
• Under servers and smtp authentication is required.  no ssl settings are supported.

[tanstaafl2011]

Thanks Hubrisnxs.

With regard to Verizon online user name and password - I'm using Eudora to access my business email, which is not at verizon.net. Can I do this without specifying my Verizon online user name and password?

[jumpin68ny]

If you want to use the Verizon outgoing mail server then you must specify the username and password.

If you want to use your company's outgoing mail (which is certainly possible) then you would have to specify their mail logon credentials and ports.

[Hubrisnxs]

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@tanstaafl2011 wrote:

Thanks Hubrisnxs.

With regard to Verizon online user name and password - I'm using Eudora to access my business email, which is not at verizon.net. Can I do this without specifying my Verizon online user name and password?

---

just like the previous poster said you can do that in a couple different ways. 

The way that I would recommend is build your personality in a mixed fashion.

so your incoming mail server info will carry your companies info.   and the outgoing you should use the following. 

outgoing.verizon.net

define the username using your verizon credentials. 

that authentication thing

and then change the port to 587  

eudora website says the following about changing the port for outgoing

---

Eudora for Windows

Eudora has chosen to hide the Port change option in version 6.0 and above, to enable changing ports: 

1. Navigate to your Eudora install directory.

2. Look in the Eudora directory for the directory "extrastuff".

3. In this directory is a file named "esteric.epi". Drag (copy or move) this file into the main Eudora directory. There will now be options extra listed, including a Ports Page.

To change the outgoing mail port from 25 to your new assigned port.

1. Launch Eudora.

2. Drop don the Tools menu, and choose Options.

3. Click on Ports, change from 25 to your new assigned port.

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[tanstaafl2011]

Thanks for all the suggestions, still no luck, but at least I'm getting a different error message.

I turned on authentication.

I set the incoming mail server as incoming.verizon.net.

I set the outgoing mail server as outgoing.verizon.net.

I'm using port 587.

I used my Verizon Online user name (without the @verizon.net)

I used my Verizon Online password.

I set SSL settings to "never".

The current Eudora error message is:

<Dominant>, Logging into POP Server, PASS [time]

There has been an error transferring your mail.  I said:   PASS <shhhh! Don't tell anyone.> and then the POP server(my user name@incoming.verizon.net) said:    ERR (AUTH) Authentication failed.

Any more suggestions??