Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon has claimed that I have an uppaid debt in the amount of $1200.85 for a set-top box I had in my previous residence. When I moved out I brought the box to Verizon.
I have the reciept from the transaction . Now Verizon is claiming I owe this amount for the box! Now it shows in my credit report and it has affected my credit score!!
I am beyond upset with Verizon for this wrongful accusation and demand to speak to someone about this issue. I have been a customer for many years and disgusted with this treatment.
Bill improperly sent to collections due to false missing equipment charge
I'm requesting for a Verizon agent to investigate the discrepancy, thank you.
As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.