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Forwarding Email
Enthusiast - Level 3

Is there a way to forward email to another email account but still to keep the email in the original inbox?

This does not appear possible according to Verizon's instructions about email forwarding.

Re: Forwarding Email
Master - Level 1

If you are trying to forward all emails as they come in the answer is no you can not have them in both places. "To forward the email individually open the email you wish to forward and click on Actions and select forward.

Re: Forwarding Email
Champion - Level 3

If you set your email to forward, it will NOT keep a copy of the message on the site. It is possible to set this up with your address, but it requires the use of filters.

After some trial and error, this is the way that I've found to make this work with a address successfully. You have to set up 2 filters.

Filter 1:

If To or CC matches then automatically move to folder: Inbox

This seems redundant, but this is how you get it to keep a copy of the message in your inbox. Replace "yourusername" with your actual username.

Filter 2:

If To or CC matches then automatically send notification to

This sends the message to your other email account. Replace "" with your 3rd party email address.

BOTH of these filters have to be set up for you to get a copy both places.

You can also change the criteria if you don't want every message to forward. Hope this helps!

Re: Forwarding Email
Enthusiast - Level 3

This works. Thanks.

The one twist is to make sure that you turn off Forwarding, which I initially did not do.