Getting Message Failed - Status:500

[getemail]

I have a particular email that gets replied and forward a lot to about 20 people. Therefore, it is reused a lot. I have been getting "Getting Message Failed" messages when I attempt to open them. The message is:

Unable to load ?webmail/driver?wimlet=getemail

Status:500

I would like to know what is causing this email to fail to open. Other emails I do not have problems with. However, the failed message does not tell me what is causing the failure. I have try to alter the email contain but  that does not solve the problem.

Any ideas on what the status 500 means?

[getemail · Accepted solution]

Called Verizon support. Could not identify what Status 500 was. Since I was using IE, suggest I try Google Chome. I did and I was able to access all my failed emails. So, IE has compatibility issues with Verizon Webmail. GC seems to work better with Webmail as well. Say goodbye to IE.

[tns2]

Currently known to not be compatiable with IE11.  You should be able to run the webmail in compatibilty mode.