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I have problems with deliverability from our users with @Verizon.net
deleter1
Newbie
‎05-13-2019 03:00 AM

All the emails of users who want to signup on our website and those of existing users are not receiving our emails. We work with Return Path, we have SPF, DKIM and DMARC correctly configured and we work with private IP. Why are our emails blocked? Could you help us? Thank you.

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Re: I have problems with deliverability from our users with @Verizon.net
TomH121
Super User
Super User
‎05-13-2019 06:37 AM

Good starting point for your "research"

https://help.aol.com/search?q=Why+are+our+emails+blocked

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Re: I have problems with deliverability from our users with @Verizon.net
LawrenceC
Community Manager
Community Manager
‎05-13-2019 08:48 AM

Hi deleter,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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