Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We have had a whitelisting request for one of our IP addresses denied, it appears that you may have the rDNS for the IP in question cached as the rDNS is indeed configured:
dig +trace ptr 18.104.22.168.in-addr.arpa ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6_8.4 <<>> +trace ptr 22.214.171.124.in-addr.arpa ;; global options: +cmd . 514516 IN NS i.root-servers.net. . 514516 IN NS a.root-servers.net. . 514516 IN NS d.root-servers.net. . 514516 IN NS g.root-servers.net. . 514516 IN NS j.root-servers.net. . 514516 IN NS f.root-servers.net. . 514516 IN NS m.root-servers.net. . 514516 IN NS b.root-servers.net. . 514516 IN NS k.root-servers.net. . 514516 IN NS l.root-servers.net. . 514516 IN NS c.root-servers.net. . 514516 IN NS h.root-servers.net. . 514516 IN NS e.root-servers.net. ;; Received 228 bytes from 126.96.36.199#53(188.8.131.52) in 125 ms in-addr.arpa. 172800 IN NS c.in-addr-servers.arpa. in-addr.arpa. 172800 IN NS a.in-addr-servers.arpa. in-addr.arpa. 172800 IN NS e.in-addr-servers.arpa. in-addr.arpa. 172800 IN NS d.in-addr-servers.arpa. in-addr.arpa. 172800 IN NS f.in-addr-servers.arpa. in-addr.arpa. 172800 IN NS b.in-addr-servers.arpa. ;; Received 421 bytes from 184.108.40.206#53(220.127.116.11) in 208 ms 209.in-addr.arpa. 86400 IN NS y.arin.net. 209.in-addr.arpa. 86400 IN NS arin.authdns.ripe.net. 209.in-addr.arpa. 86400 IN NS u.arin.net. 209.in-addr.arpa. 86400 IN NS x.arin.net. 209.in-addr.arpa. 86400 IN NS r.arin.net. 209.in-addr.arpa. 86400 IN NS z.arin.net. ;; Received 165 bytes from 18.104.22.168#53(22.214.171.124) in 85 ms 22.126.209.in-addr.arpa. 86400 IN NS ns1.nexcess.net. 22.126.209.in-addr.arpa. 86400 IN NS ns4.nexcess.net. 22.126.209.in-addr.arpa. 86400 IN NS ns3.nexcess.net. 22.126.209.in-addr.arpa. 86400 IN NS ns2.nexcess.net. ;; Received 128 bytes from 126.96.36.199#53(188.8.131.52) in 120 ms 184.108.40.206.in-addr.arpa. 43200 IN PTR speedee.nexcess.net. ;; Received 78 bytes from 220.127.116.11#53(18.104.22.168) in 3 ms
Can we please revisit this request?
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.