Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Import Contact Information
blegs38552
Contributor - Level 1

I am trying to import my contacts from either my MSN email account, or my Outlook contacts.

When I try to import from my MSN account, I get the following message:

Authentication Failure...Invalid username or password. Please try again.

I have tried this several times, always with the same result.

I also tried creating a CSV file in Outlook and importing it. When I do this, I simply get a message that the import failed.

My preference is to use the MSN contacts - is there any reason why this is not working?

0 Likes