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There are several anti spam things involved
So usually there are four places for spam that are involved. at least
There is a safe senders list that you could use. also are they simply not arriving at vz's webmail?? do you have email forwarding turned on or do you have (on any home or work pc) any email software like outlook or thunderbird?
So how do we get to the safe senders list? I see no reference to it.
Settings > Email Settings > Blocking > Safe Senders
Please help. I cannot find the settings for email that let me add to a "safe sender" list. I have a password reset email that is not getting through to me, and I need to reset the password. I see the advice given, but when I go to my account, the set up is all different than what you describe. Has Verizon changed the format? Please help me! Thanks!
Settings ---> Email Settings --> Blocking
Scroll all the way down
Then click on Safe Senders
Thak you very much! I must have been very tired last night for not seeing that.
I really appreciate your help, and gave you a kudo!