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Locked out of Yahoo Mail; redirects to Verizon to reset password
LisaS21
Newbie
 

I have seen several others with this issue and the solution was to escalate the issue to a Verizon agent so can someone help me do that?

am locked out of my Yahoo Mail.

This is the message I am getting when I try to access my Yahoo email. 

Your account safety is our top priority

We have detected some unusual activity on your account and as a result we've temporarily locked it for your protection. You may unlock your account immediately by changing your password. 

When I click on Unlock and Change Password, it brings me to the Verizon Fios login page and changing the Verizon password doesn't help. I'm in an endless loop.  please help!

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Re: Locked out of Yahoo Mail; redirects to Verizon to reset password
kh-gary
Moderator
Moderator
This issue has been escalated to a Verizon agent.
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