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MS Word issues with verizon message center

It seems that when I have the "Verizon Message Center" open with e-mails displayed, I have serious problems with MS Word - whether is is open or not. This has occured with both Office 2007 and 2010.

Word reports a number of errors about opening the environment, wants to save changes to the Normal template, etc. The problem is particularly pronounced when attempting to attach a Word file to an e-mail.

Has anyone seen this? Any thoughts?