Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Mail session timed out when importing contacts

I am trying to import contacts from my .csv file.  I have saved them from outlook to my desktop, but when I run the importer in Verizon email, it tells me I have timed out from my mail session.  I can go back and send email, so I know I am not timed out, but it seems like this feature just isn't working.  I have tried from other machines and get the same thing. 

Any advice, or should I risk it and call tech support?

Re: Mail session timed out when importing contacts
Master - Level 3

Please try using a different browser first to do the importing. If you are still having troubles please send me a private message so we can help.