How do I change the password for one of my Verizon Email sub accounts? I have manage rights. I do get to the listing of my
sub accounts but there is limited options in the edit mode. Help, please. The user cannot login because she forgot her password and the secret question does not respond to the correct answer. I do not think when we made our accounts the secret questions were part
of the original email account creation. Possibly it was, I don't remember it. Thanks for any assistance.
Bob
you can't do it through the main account.
each account is seperate with regards to passwords.
@gq12g0 wrote:How do I change the password for one of my Verizon Email sub accounts? I have manage rights. I do get to the listing of my
sub accounts but there is limited options in the edit mode. Help, please. The user cannot login because she forgot her password and the secret question does not respond to the correct answer. I do not think when we made our accounts the secret questions were part
of the original email account creation. Possibly it was, I don't remember it. Thanks for any assistance.
Bob
The secret question/answer are part of the setup process for sub accounts. If you don't remember the password or secret answer, then you will need to contact Verizon support to have it reset. Options are on their Contact Us page.
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