Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Last week, I reported that all of my messages that were in my In Box had been deleted auto-magically. The customer service rep that I talked to, at that time, accused me of deleting the messages; rude person, he was, and I ended the conversation.
I called back the next day to report that the server was trying to load messages, but the messages wouldn't come through. This time, I talked to a really nice customer service rep (he told me he had just started working there). He connected to my computer and saw that the server was trying to load messages, yet no messages came through. He told me that the previous customer service rep (rude guy) had entered a status that he had solved my problem (typical for a rude person).
I have read where this has happend to other Verizon customers.
Whenever I access Verizon email, I do it from my computer or from my smart phone while I am on travel. I don't use Outlook or any other email engine or email software.
I do not delete messages via my smart phone. I only read messages.
When I delete messages from my In Box, I do it directly from my Verizon email on my computer but I leave them in the Trash Folder until I am sure I want to delete the messages for good.
Fast forward to this week: all of my filters are gone ---- auto-magically.
What the heck is going on Verizon?
Months ago, I reported that when I reply "All" to a message, not only does the message go to everyone in the send field, I too, get the reply message back. I am a software engineer and that's not the way it's supposed to work. I should not get my own "replied to" message sent back to my In Box. Right now, the only way for me to stop this is to make sure to delete my email address from the send list in the reply message.
I am sorry to hear about the problems you have been having with your email. I have sent you a private message to get more information.
What information do you need?